Shipping policy

Shipping Policy – Nordic Scooters

At Nordic Scooters, we are committed to delivering your order quickly, safely, and efficiently.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Origin
All our products are shipped directly from our warehouse located in Poland.

Delivery Times
Estimated delivery times vary depending on your location:

• Europe: 3–7 business days

• International: 5–12 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order. Occasionally, we may offer free shipping promotions.

Customs, Duties & Taxes
For international orders outside the European Union, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor the progress of your delivery.

Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost, please contact us at our support email. We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address
Please ensure that your shipping address is correct at checkout. Nordic Scooters is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us
If you have any questions regarding your shipment, feel free to contact our customer support team.

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Thank you for choosing Nordic Scooters!